Practical thinking on compliance, broker intelligence and running a broker network in Australia.
Broker business intelligence
Reviewed September 2026
Clawback reform keeps coming back around. What a change to the regime does to your business depends on two numbers most principals cannot state: their clawback rate and their trail run-off.
Read more →Compliance and supervision
Reviewed September 2026
Read enough broker files cold and you stop being surprised. The same handful of gaps turn up again and again, across brokers and across businesses, and almost none of them are dramatic.
Read more →Broker business intelligence
Reviewed September 2026
A broker who leaves your group rarely decides on the day they hand in the letter.
Read more →Compliance and supervision
Reviewed September 2026
A lender rings and asks you to walk through how one of your brokers verified a borrower's income on a file that settled last quarter. Could you?
Read more →Compliance and supervision
Reviewed August 2026
ASIC's review of the best interests duty reports before the end of the year. It tests whether licensees would know if a recommendation was not in the client's best interest, not just whether the broker got it right.
Read more →Broker business intelligence
Reviewed August 2026
Raw clawback dollars grow with your book. Your clawback rate is the number that tells you whether the leakage is proportionate, and split by broker and by lender, where it is coming from.
Read more →Broker business intelligence
Reviewed August 2026
A buyer pays a multiple of your normalised recurring trail, moved up or down by run-off and risk. Most principals cannot put a figure on their single biggest asset.
Read more →Broker business intelligence
Reviewed August 2026
A broker business bleeds money through small holes that never show as a line in the accounts: ghost software seats, unclaimed commission, silent trail. Across a network, they add up.
Read more →Compliance and supervision
Reviewed July 2026
Your aggregator audits files. That is not the same as supervising your brokers. Where its program stops, your obligation starts.
Read more →Compliance and supervision
Reviewed July 2026
Mortgage fraud is in the headlines. The real question for an ACL holder is not whether a broker did wrong, but whether you can see what is in their files and show it.
Read more →Running a broker business
Reviewed July 2026
A self-test for broker group principals. The questions you should be able to answer about your book, your risk, your brokers and your supervision, and what it means if you cannot.
Read more →Broker business intelligence
Reviewed July 2026
Your RCTI is built to confirm you got paid. Read it as a business and it reveals lender concentration, trail run-off, clawback leakage and which brokers are quietly leaving.
Read more →Compliance and supervision
Reviewed July 2026
ASIC is actively reviewing broker conduct and best interests duty compliance. If the regulator asked you today to demonstrate how you supervise your broker network, what file-level evidence would you produce? A plain-English overview of the supervision obligations every ACL holder carries under the NCCP Act.
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